Liteblue USPS Human Resources

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Liteblue USPS Human Resources

USPS Human Resources.

As one of the largest employers in the United States of America, USPS offers its employees access to an online portal that features a variety of sections and functions. This portal is known as Liteblue, and one of its main sections is ‘My HR’, which serves as the company’s online human resources page.

However, not every HR enquiry can be handled using the My HR site. In some cases it may be necessary to speak to a HR specialist by phoning the company’s HR Shared Service Center or HRSSC.

An Overview Of The USPS Human Resources Website.

The human resources site can be reached by opening a browser and navigating to

The site allows USPS employees to access a variety of services connected to the Human Resources department whenever it is convenient to them. Some of the services available include the option to update personal information, learning about career development options, and the ability to view employee benefits and payroll-related information.

Here’s a summary of the main functions available via the USPS HR website:

  • Making changes to health insurance coverage.
  • Verifying employment status.
  • Sending job applications.
  • Viewing the applicable TSP Return Rates.
  • Information about Family Leave policies.
  • Access to the company’s ePayroll platform.
  • Access to the Official Personnel Folder (eOPF) to view and print records.

If you want to do any of the above, you can use the HR site and will not need to phone the Human Resources Department. All you need to use the site is log in via LiteBlue with the Employee ID listed in your earnings statement, and with your self-service password.

When Do I Need To Contact A USPS HR Specialist?

Any task or question that is not available via the USPS HR site needs to be taken to a human resources specialist. You can get in touch with a HR expert by contacting the HR Shared Service Center. Below are some examples of common topics and enquiries that cannot be dealt with using the LiteBlue HR site:

  • Any federal health benefits or group life insurance you may be entitled to.
  • Flexible Spending Accounts.
  • Thrift Saving Plans.
  • Military leave and civilian / military buy back options.
  • Death benefits and beneficiary designations.
  • Local or state taxation.
  • Retirement, including voluntary early retirement.
  • Processing of SF 50.
  • Worksheets.

Contacting USPS Human Resources.

To reach the HR Shared Service Center, dial 1-877-477-3273 and select option 5 from the main menu. Hours of operation are Monday – Friday, from 7 a.m. to 8:30 p.m. Eastern Time.

Users who are hearing impaired can access the TTD/TYY service on 1-866-260-7507.

You may also send written mail to the HR Shared Service Center to enquire about benefits and compensation matters. The mailing address is as follows:

PO Box 970400
NC 27497-0400
If your enquiry is connected to retirement or separations, you can mail your letter to:

PO Box 970500
Greensboro, NC 27497-0500

6 Comments so far:

  1. JULIA Mascia says:

    I retired in 2008 and my primary insurance is Blue Cross/Blue shield with medicare part A as secondary. I am now trying to apply for Medicare part B so that Medicare will become primary and BC/BS will be secondary. I need formCMS L546/R297. filled out to show that I was fully covered for health insurance for the last12 years. Is there a fax # I can send the form or can this office provide me with the necessary information ??
    Thank you,

    Julia Mascia

  2. Demetrio Cucidor says:

    I am Demetrio Cucidor EIN 03722622 Letter carrier Miami, Florida. I have a problem, my step daughters does not have health insurance. She is 18 years old, her name is Ana Maria Taboada. What are the possibilities to include/add her to my insurance plan? Please contact me at

  3. Theresa Stephens says:

    Hello, I’m trying to set up my Lite Blue account. I did not receive a password in the mail.

  4. Mike Beasley says:

    Hello. I am looking to pay off my truck soon. I have an allotment for the payment now. How do I stop the allotment after I pay off the truck?

  5. Regina Downing says:

    This is Regina Downing you issued a FMLA packit to me I turned it in to Kaiser nothing was done wirh it so ran out Im having to retire the end if April 2021 because ne mom has to have 24/7 care and is living with me can I get another packit.

  6. Regina Downing says:

    Appiled for FMLA gave it to Kaiser nothing was done the FMLA ran out Im taking care of my mom 24/7 can I apply again I have no choice but to retire at the end of April because she had to move in with me.

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