USPS Liteblue Login

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USPS Liteblue Login.

How do I log in to Liteblue USPS?


  1. Visit the LiteBlue USPS Employee Login portal, here.
  2. Below the description, you will find a Login Form. Enter your USPS Employee ID and your USPS Password.
  3. Your USPS Employee ID is your identification number (EIN Number), which you can also find on your income statement or ID card. It’s the number printed above the words “Employee ID” at the top of your earnings statement.
  4. The password is the USPS Self Service Password. If you have not set up your password in the Self Service Profile (SSP) then go here.
  5. Then click on the “Log On” tab.
  6. In case you forgot your Password, click on “Forget Your Password?”

Visit Liteblue.Gov or Support / Feedback

liteblue login

Type in your Employee ID Number (EIN), followed by your USPS Password. Then click on “Log On”. If you have for gotten your SSP Password, click on “Forget your Password” to begin the Password Reset Process.

I Cannot Log In to Liteblue USPS. What is the problem?

If you cannot access your USPS Liteblue employee account, then go through the following troubleshooting steps:

    1. Check that your WIFI connection is working properly, by opening another website in your browser.
    2. Check that the website is UP and working by visiting, and then typing in This will check if the USPS Liteblue login page is working from other locations in the world.
    3. Check that you are entering the right employee information. Your USPS Employee ID should be 8-digits long, and your LiteBlue SSP password should be between 8 and 16 characters long.
    4. Make sure both CAPS LOCK and NUM LOCK buttons are turned OFF on your keyboard, if you are using a laptop or a computer. LiteBlue passwords are case sensitive. Check that the password you enter contain both upper and lower case letters.
    5. SSP passwords and ACE passwords are independent, and different, from one another. Also, be aware that your USPS Personal Identification Number (PIN) is used for Self Service IVRs (Interactive Voice Response Systems), and not web services, such as Liteblue.
    6. Check that you have entered the login credentials correctly, without errors. A LiteBlue USPS SSP Password must contain at least one character from 3 of the following 4 categories:

Alphabet letters: a-z (lower case).
Alphabet letters: A-Z (upper case).
Numbers: 0-9.
Special characters: ! @ $ % ^ * _ + ~. No other special characters are allowed.

  1. Try logging in from another internet browser. There are some known issues with and the Opera and Firefox browsers. Try logging in by using, Internet Edge, Internet Explorer or Google Chrome instead. You should also opdate your internet browser to the latest version.
  2. Try logging in from another device, such as another laptop or a mobile phone. No mobile app is avilable for USPS LiteBlue, but your can sign in to your account via your mobile web browser.
  3. Clear your web browsers cache and cookies, or try logging in in “Incognito” or “Private Browsing” mode.
  4. If you still cannot log in to Liteblue, then contact the USPS HR Shared Service Center at 1-877-477-3273, and choose option 5.

12 Comments so far:

  1. Paula Baiardi says:

    How do I see the prices for different insurances? I want to compare my current insurance to others to see if I have enough coverage or to change my plan due to too expensive.

  2. Mohammad T. Ashraf says:

    Since this week I can’t open HERO in my laptops. Or mobile phone before I can open and most of assignments now I can’t open the page.

  3. Gerard A Lapinskas says:

    Hi Support, I am trying to use the HERO link form the LiteBlue home page.. It was working fine until recently. Now i am getting an error “Error in Assertion Processing” and some xml is displayed whenever i try to access the page from my home laptop. what shoukd i do next? thanks for your assistance.

  4. Curtis C Fraser says:

    Good evening, I didn’t get my liteblue password, and I can’t set up my profile,

  5. Megan Thomas says:

    I cannot log into lite blue.

  6. David Starliper Sr. says:

    Trying to get bidding # for Martinsburg WV. City 2,which is up for bid and I’m trying to bid for the route.

  7. Ashley Williams says:

    I need a pin and I can’t seem to get one because first and foremost I need to change my address with the post office

  8. tim spivey says:

    how do I stop an allotment ??

  9. Robert L. Armstrong says:

    I cannot log into liteblue. Everytime I go to the page to change my password, all fields are entered and the alphanumeric code just keeps changing endlessly. I have not used liteblue for years once an email address was required, but I now have an email address. I currently need access to certain documents pertaining to retirement and phone tag with the 877 number is time consuming and so far has been unproductive. Any suggestions?

  10. Robert L. Armstrong says:

    I received an email msg and link which I clicked on. I followed the instructions and hit “submit”. NOTHING!!!! Why does this process have to be so painstaking. Come on!!!

  11. Robert L. Armstrong says:

    Now the link has expired on my phone after I tried to start the process over. Please send another link and ensure that it works.

  12. Ronda L Barnes says:

    Hi my name is Ronda Barnes I’ve been using lite blue for years to check my pay etc. Anyway my granddaughter got on my phone one day and it messed up a.lot login apps. I.believe liteblue was one of them. And I haven’t been able to straighten it out since. When I log in with my employee ID number my password was already saved and I didn’t write it down. So I go to reset it and I’m having a very hard time. Even one of the security questions is wrong. The first one is right but the 2nd one is not. Please help me reset my password please. Because I also want to up my tsp account.
    Thanks, Ronda employee.

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